Reports to: Head – Business Process

Department:  Business Process

Industry Type Exposure

Smart Metering

Required Competencies/Skills

  • Well versed with various Process Improvement frameworks
  • Strong business acumen
  • Experience in creating presentations and communicating ideas and plans with all levels of the organization

Desired Qualification + Experience

  • Bachelor’s Degree in Engineering
  • Management degree preferable
  • Working knowledge of Six Sigma / Lean Construction
  • 5-6 years Business Process/ Process Excellence, experience in business process designs and facilitation
  • Overall experience of 7-10 years
  • Understanding/ experience of smart metering will be preferable

Roles & Responsibilities / Duties to be Performed

  • Build a thorough understanding of existing processes and evaluate maturity of existing business processes
  • Conduct analysis to identify any gaps in business processes and understand any reasons therein
  • Facilitate mapping of business goals/ business scorecards and functional level key performance metrics, targets and initiatives
  • Coordinate/ hold discussions with the functional HO and field teams to detail the improvement areas in existing processes and facilitate preparation of new business processes/ update of existing business processes
  • Work to identify, bring in and implement industry best practices across various solution themes like digital, strategy and sustainability, talent and organization,etc.
  • Coordinate the governance mechanism and information flows at the company level, highlighting critical process activities, red flags for management intervention and identification of any transformation initiatives
  • Drive transformation initiatives by ideating and getting initiatives implemented in the organization by collaborating with corresponding functions and business units for implementation.
  • Coordinate with HR/ L&D teams to design suitable training and awareness of process excellence programs
  • Support coordination and execution of cross-functional reviews with the Function/ Department heads.
  • Develop and maintain management dashboards to communicate the status of process excellence initiatives.
  • Monitor transformation initiatives and translate output into impactful insights, clear findings and value created for the organization.
Job Category: Business Process
Job Type: Full Time
Job Location: New Delhi

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